Quality Statement

Euphrosene Labon Art And Books is a creative business. A creative business has dual objectives: personal fulfilment as well as delivering what the customer wants. It specialises in providing art and books for corporate, educational, instructive and motivational purposes, as well as a complete range of writing services on a freelance or contract basis. Its prime objective is to provide these products and services in a manner which satisfies the needs and expectations of its customers, and to conform to contractual and regulatory requirements.  In addition, it is a business which provides personal fulfilment.

Euphrosene Labon Art And Books quality management is based on intention and commitment to ISO standards while recognising the challenges shared by any SOHO enterprise. It is committed to continual improvement in every area of its business, including those of its virtual partners.

Euphrosene Labon Art And Books is a creative enterprise and is predominantly non-client facing. As a SOHO business, its quality of service is also dependent on mutually beneficial supplier relationships. These are, therefore, under continuous review. With virtual partners, maintaining quality is a shared responsibility and partner companies are chosen who share Floreo 33 Art And Books’s objectives and commitment to high standards.

Euphrosene Labon Art And Books has the necessary skills, knowledge and understanding to secure as well as maintain client relationships with both large and small organisations. All products and services are professionally designed and delivered to a consistently high standard using respected partners as necessary.

The Euphrosene Labon Art And Books methodology operates to strict professional guidelines. These include approved email marketing lists and regular client communication. All commissions and projects are continuously monitored with recurring progress reports.

Rigorous attention is paid to securing product records and other business data in order to protect intellectual property as well as client data. IT processes are conscientiously maintained using specialist software. These processes are regularly reviewed in line with innovative technologies and will be implemented as and when necessary. Euphrosene Labon Art And Books is totally committed to continuous improvement at every level.

Euphrosene Labon Art And Books believes that quality service is pre-emptive. It is empathetic. And it is based on proactive communication to ensure the needs of the client are met. It is also committed to providing high levels of service to all customers. Its niche expertise and reputation are key USPs to growth and business success. Client satisfaction is a major element in measuring and analysing improvement. All customers are treated with the same attention to detail regardless of the size of their organisation or their project. Their requirements are identified and logged thoroughly; costs and timescales are clearly recorded and are approved by the client.

Euphrosene Labon Art And Books aims to provide products and services that meet the client’s requirements, within an agreed timescale, with consistent quality and reliability. All services are documented in detail with regular reviews to ensure effectiveness and agreement as well as any corrective or preventative action to be taken.

Technology plays a vital and continuing role in maintaining and increasing the quality of Euphrosene Labon Art And Books products and services. Technology is also key to international growth, choice of suppliers, greater efficiency with less waste and consistency of its predominant business processes. In addition, it provides easy access to monitor marketing trends including competitive information.

Euphrosene Labon Art And Books is quick to adopt proven new technologies to improve business workings, including those that protect and exploit Euphrosene Labon Art And Books products and those that provide efficient systems for storing and retrieving information.

As a SOHO enterprise, commitment to maintaining high standards is vital, while processes are kept simple and easy to maintain. Although not predominantly customer facing, health and safety and legal processes are firmly adhered to. As a virtual company, it employs a natural environmental policy. Partners, clients and contractors collaborate using the internet and telephone, thereby reducing carbon footprint and other related costs. All materials are recycled where possible.

Euphrosene Labon Art And Books operates a non-discriminatory policy on every level and is committed to equal opportunities.